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Performance Management:Enhancing cution Through a Culture of Dialogue_ppt

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Performance Management:Enhancing cution Through a Culture of Dialogue_ppt 简介:
Performance Management:Enhancing cution Through a Culture of Dialogue_ppt为http://www.pxzj8.com整理发布,类型为绩效考核,本站还有更多关于绩效考核,绩效考核表,绩效考核方案,人力资源管理培训 - 绩效考核的资料。 正文: PeterisChiefExecutiveOfficerforamedicalsupplymultinationalthatrecentlycraftedanewstrategytocountercompetitivethreats.Theplanstressedtheneedtocutcycletimeconcentratesalesonhigher-marginproductsanddevelopnewmarkets.

FourmonthsaftercirculatingtheplanPeterdida“walkaround”toseehowthingsweregoing.Hewasappalled.EverywherePeterturnedpeopledepartments—wholebusinessunits—simplydidn’t“getit.”

Firstsurprise:Engineering.Thegrouphadcutproductdesigntime30%meetingitsgoaltoincreasespeed-to-market.Good.ThenPeteraskedhowmanufacturingwouldbeaffected.Itturnedoutthenewdesignwouldtakemuchmoretimetomake.Totalcycletimeactuallyincreased.“Ourstrategicplanmessageisnotreallygettingthrough”Peterthought.

Secondsurprise:Sales.Thenewstrategycalledforashift—emphasizehighmarginsalesratherthatpushingproductdownthepipelineasfastaspossible.ButjustabouteverysalespersonPeterspoketowasmakingtransactionalsalestohigh-volumecustomers;hardlyanyonewasbuildingrelationshipswiththemostprofitableprospects.Salesisdoingjustwhatit’salwaysdonePeterthought.

Worstsurprise:Evenhistopteamthepeoplewho’dhelpedhimcraftthestrategywasnotstickingtoplan.Peteraskedateammember:“Whyareyouspendingallyourtimemakingsurethenewmachineryisworkinginsteadofdevelopingnewmarkets?”


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