类型:客户管理
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更新时间:07-16
下载次数:537次
语言简体中文
大小:8.95 MB
Tag:客户关系管理,客户管理软件,客户管理系统,客户关系管理系统
麦肯锡:大客户营销谋略 简介:
麦肯锡:大客户营销谋略为http://www.pxzj8.com整理发布,类型为客户管理,本站还有更多关于客户关系管理,客户管理软件,客户管理系统,客户关系管理系统,市场营销 - 客户管理的资料。
正文:
ObjectiveofWorkshop
UnderstandCharacteristicsofMajorAccountSellingStrategiesinWholeLifecyclethusto
Shortenbid-to-winratio
Shortensellingcycles
Minimizediscountsandnegotiatedconcessions
Establishclearuniquebusinessvaluewiththecustomers
Reducesellingcoststhroughmoreeffectivesalesstrategies
Increasesalesperemployee
-Developexpectedrelationshipwiththecustomers.Eg.StrategicPartnershipetc.
Agenda
Day1
HowtheCustomerMakeDecisions
SPINQuestionStrategy
AccountEntryStrategy
UnderstandYourCustomer&TheirBusiness
HowtoMakeYourCustomersNeedYou
Day2
Influencethecustomer’schoice
Differentiation&Vulnerability
OvercomingFinalFears
SalesNegotiation
HowtoEnsureContinuedSuccess
客户是如何做决策的
HowCustomerMakeDecisions
TheResearchBase
TheCustomerDecisionProcess
AccountStrategyintheRecognitionofNeedsPhase
AccountStrategyintheEvaluationofOptionsPhase
AccountStrategyintheResolutionofConcernsPhase
AccountStrategyintheImplementationPhase
Summary
OverviewofMajorAccountSalesStrategy
SalesStrategyshouldbeaboutcustomersandhowtoinfluencethem.
UnderstandingandWellPreparedaremandatorytoformaeffectivesalesstrategy
CustomerBehaviorgoesthroughthreedistinctphasesinmakingamajorpurchasingdecisions
RecognitionofNeeds
EvaluationofOptions
ResolutionofConcerns
Afourthphasefollow-upinimplementationphasesifitiswellhandledcangeneratesignificantadditionalsalesopportunities.
Eachoffourphasesrequiredadifferentsetofstrategiesandskills.
......
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Tag:客户管理,客户关系管理,客户管理软件,客户管理系统,客户关系管理系统,市场营销 - 客户管理